When you come to a customer with the prepaid solution, do they have a choice? Shouldn't they normally make the request? What does the Rule of Service provide?
Eneo first comes to a customer to raise awareness on the prepaid solution. In this case, we present the advantages of the prepaid meter. At the end of our discussions, more than 80% of customers subscribe to the solution.
Some property owners have adopted the prepaid solution, and have requested that all their property on rent be converted to prepayment.
In this case, this awareness phase will be an information campaign on the prepaid solution.